custom design blue crystal glass flower art design pool mosaic tile villa swimming pool tile mosaic (Glass SPSW3018)

Q2. Do you have dealers in my area?
A2 . SP is a major OEM mosaic tile supplier in China for many different tile brands from
around the world. We did not focus on markting our own brand products in the world.
There may be an importer in your country already carries the same product as you
seen on our website with their name brand name. Please feel free to let us know
your location and we can check for you.

Q3. What is your return policy?
A3: Orders cannot be cancelled and returned unless for quality problem reasons.

Q4. What is your quality and quality assurance?
A4: SP products are manufactured in compliance with the strict quality standards in the
industry. In other words, we keep a top quality level in the industry. Please feel free
to ask us for samples or visit our factory to check our product quality.We are co-
mmitted to continously improve our product quality and responsible for any
quality problems. We provide free replacement or refund for any shipments
with quality problems.

Q5. What is your lead time?
A5: From 2 weeks to 6 weeks, it varies by the quantities of your order. Normally, one
20' feet container order are shipped within 4 weeks.

Q6. What are the shipping methods of samples?
A6: Samples are usually shipped by 4 international courier companies. They are: Fedex,
DHL, UPS, TNT. If you already have an account with one the above companies, you
may ask them to arrange a pick up at our office. Or let us know your account number
and we could do this for you.

Q7. Can you send me samples? Are they free?
A7: Yes, we'd love to. They are free of charge unless you need big quantity samples for
distributing to your dealers or customers. However, we don't provide free shipping.
The international shipping cost will be borne at your side.